I’ll also add that I hated the average hours of use thing cause whenever I would mail them in to get repaired it seemed like that time was being counted as well, so Id go in and get told I’m averaging something like 5 hours a day when I’m wearing them more like 16-18 hours a day.

Thanks for that! I never knew the back end, I kinda inferred some of it but it’s nice to hear the process

This. A good audiologist will usually start the gain pretty low, like 30% otherwise it overwhelms your brain in a way that’s hard to describe but will mean you don’t like it. After a few months you can have the gain turned up.

But if you can’t get the settings tweaked you can just turn volume down as soon as they are turned on.